FAQs – Adventure Wagons

Frequently Asked Questions

Are we insured when booking with Adventure Wagons?

We offer fully comprehensive insurance for one driver per trip. You can add an additional driver to your trip for £25. Only the drivers named on the hire agreement are permitted to drive the vehicle. Any other driver will not be insured and will be reported to the police.

Are pets allowed in the Campers?

Unfortunately not, Our campers are the perfect fit for up to 2 people travelling.

Do the campers come with bedding?

Bedding is available as an extra to purchase (£30 for sleeping bags, pillows and towels)

What happens if I breakdown or am involved in an accident?

Accidents, breakdowns and damages must be reported to Adventure Wagons as soon as it is safe and reasonable practical to do so.

The hirer shall be responsible for the costs of breakdown in circumstances where the hirer is negligent, for example running out of fuel, wrong fuel, locking keys inside the vehicle or losing keys.

We accept no liability for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from the breakdown of the vehicle or any accident or other such related causes.

What happens if I get a fine or ticket?

You are responsible for paying any fines and costs associated with any parking fines, congestion charges or driving penalties. If you do not settle these charges directly then you will be responsible for paying Adventure Wagons to do so on your behalf. We may pass on an administration charge to cover costs associated with this.

Is there a mileage limit?

No – there is no mileage limit so set off on your adventure with no worries.

What is your cancellation policy?

Cancellation less than four weeks in advance of rental will result in the 25% booking deposit not being returned. Cancellations more than four weeks in advance of rental will be entitled to a refund of the booking deposit.

We were 17 days from 1 to 17 of march and I can say it was a great experience . The company helped us in everything , great assistance . The van in perfect conditions. We past moments that we will never forget .

We rented the VW Caddy for a 4 day trip on the NC500 route! What a fantastic hassle free experience. Nikki and Gary were extremely helpful from everything to the pickup to some advice re:places to see and things to do. They are experienced and knowledgable and the camper van was kitted out amazingly! A lot of time and effort is put in by them ensuring that every base is covered and their customers get maximum benefits of renting with them. We were extremely inexperienced campers/campervanners however they showed us exactly how everything worked. There was a heater and fridge inside which was fantastic, no stressing re:being cold with a heater that runs on a separate battery when the car is off. No issues at all and would definitely hire again.

Frequently Asked Questions

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